Accessibility Statement

Ofeanks is committed to making its website accessible to as many people as possible, regardless of ability or technology. We aim to provide an inclusive experience for all our visitors and to meet our responsibilities under the Equality Act 2010.

1. Standards we aim for

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognised guidelines help make web content more accessible to people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.

2. What we do to support accessibility

Across our website, we have taken steps to make it easier to use, including:

• Using clear, readable typography and a sensible text size;
• Maintaining strong colour contrast between text and background;
• Providing descriptive labels for images, icons and interactive elements;
• Ensuring the site can be navigated using a keyboard;
• Providing visible focus indicators for interactive elements;
• Building a responsive layout that adapts to different screen sizes and devices;
• Respecting reduced-motion preferences for those who prefer less on-screen movement.

3. Known limitations

We work continually to improve accessibility, but some areas may not yet be fully optimised. For example, embedded third-party content such as maps may not meet the same standards as the rest of our site. Where we identify limitations, we aim to address them or provide an alternative way to access the information.

4. Getting help and alternative formats

If you have difficulty accessing any part of our website, or you need information in an alternative format — such as a different layout, larger text or a plain-text version — please get in touch. We will do our best to provide the information you need in a way that works for you.

5. Giving us feedback

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, please let us know. When contacting us, it helps to include the page address and a short description of the problem you experienced.

6. Continuous improvement

Accessibility is an ongoing commitment. We review our website regularly, consider accessibility as we make changes, and update this statement as our site develops.